78jl Privacy Policy for Filipino Players

1. Introduction

78jl operates the online gaming platform available at 78jl.vu. This Privacy Policy describes how we collect, use, store, and protect the personal information of members who register and play on the platform. It applies to all services, games, and features available through 78jl.

By creating an account on 78jl, you acknowledge that you have read this policy and consent to the collection and use of your data as described here. This policy should be read together with the Terms & Conditions, which govern your overall use of the platform.

78jl is committed to handling personal data responsibly. We collect only what is necessary, use it only for stated purposes, and apply reasonable security measures to protect it from unauthorised access or disclosure.

2. Data We Collect

When you register and use the 78jl platform, we collect the following categories of personal information:

We do not collect data that is not necessary for the purposes listed in this policy. We do not collect sensitive personal information such as medical records, political opinions, or religious affiliations.

3. How We Use Your Data

78jl uses the personal data it collects for the following purposes:

• Account creation and management — to set up and maintain your 78jl member account.
• Identity verification (KYC) — to confirm you meet eligibility requirements and to prevent fraud or underage access.
• Processing transactions — to handle PHP deposits, withdrawals, and bet settlements accurately.
• Platform security — to detect and prevent unauthorised access, suspicious activity, or potential money laundering.
• Customer support — to respond to your queries, resolve disputes, and process account-related requests.
• Responsible gaming — to monitor for signs of problem gambling and, where necessary, apply account-level protections. See the Responsible Gaming page for more details.
• Platform improvement — to analyse usage patterns and improve the performance and features of the platform.
• Communications — to send account notifications, transaction confirmations, and where you have opted in, promotional messages about 78jl.

78jl does not use automated decision-making systems that produce legal or similarly significant effects on members without human review.

4. Legal Basis for Processing

78jl processes your personal data on the following legal grounds:

• Contract performance — processing is necessary to provide you with the services described in the Terms & Conditions, including account management and transaction processing.
• Legal obligation — certain processing is required to comply with anti-money laundering rules, identity verification obligations, and other applicable legal requirements.
• Legitimate interests — we process data where necessary to protect the platform from fraud, ensure fair play, and maintain platform security, provided those interests are not overridden by your rights.
• Consent — for optional processing such as marketing communications, we rely on your consent. You may withdraw consent at any time by contacting support at [email protected].

5. Sharing of Data

78jl does not sell your personal data. We may share data with third parties only in the following limited circumstances:

• Payment processors — to facilitate PHP deposits and withdrawals through Philippine banking and e-wallet channels. These partners are contractually bound to use your data only for the specific transaction purpose.
• Identity verification providers — to assist in KYC checks where required. These providers operate under strict data handling agreements.
• Platform technology providers — third-party game providers and infrastructure services that are necessary to operate the platform. Access is limited to what is technically required.
• Legal and regulatory authorities — when required by law, court order, or other binding legal process. In such cases, 78jl will disclose only the minimum information required.
• Fraud prevention services — to identify and prevent fraudulent activity across the platform.

All third parties with whom we share data are required to handle it in accordance with applicable data protection standards. We do not permit third parties to use your data for their own marketing or unrelated commercial purposes.

6. Data Retention

78jl retains personal data for as long as your account is active and for a reasonable period thereafter, as required to meet legal, regulatory, and business obligations. Specific retention periods include:

• Account and identity data — retained for the duration of your membership and for a defined period following account closure, to comply with applicable legal obligations.
• Transaction records — financial records including PHP deposit and withdrawal history are retained for the period required under applicable financial regulations.
• Support communications — kept for a reasonable period to resolve any follow-up disputes or complaints.
• Technical and usage data — retained in aggregated or anonymised form after your account is closed, for platform analytics purposes.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7. Security Measures

78jl applies reasonable technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL encryption for all data transmitted between your device and the platform.
• OTP (one-time password) verification via your registered Philippine mobile number for sensitive account actions.
• Secure, access-controlled storage for identity documents submitted during KYC.
• Internal access controls ensuring that staff can only access member data relevant to their role.
• Regular review of security practices to respond to evolving threats.

While 78jl takes these measures seriously, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying support at [email protected] if you suspect any unauthorised activity on your account.

8. Cookies

The 78jl platform uses cookies and similar technologies to support platform functionality and improve your experience. Cookies are small text files stored on your device when you visit the platform.

We use the following types of cookies:

• Strictly necessary cookies — required for the platform to function, including session management and login state. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and game history within your session.
• Analytics cookies — collect anonymised data on how the platform is used, helping us identify areas for improvement. No personally identifiable information is included in analytics data shared externally.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality. 78jl does not use cookies to serve third-party advertising.

9. Minors

The 78jl platform is strictly for users aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. Identity verification is required for all accounts, and any account found to belong to a person under 21 will be closed immediately with any balance forfeited in accordance with the Terms & Conditions.

If you believe that a minor has registered on the platform, please contact us immediately at [email protected] so we can investigate and take appropriate action.

10. Your Rights

As a 78jl member, you have the following rights regarding your personal data:

• Right to access — you may request a copy of the personal data we hold about you.
• Right to correction — you may request that inaccurate or incomplete data be corrected. For identity data, an updated government ID may be required.
• Right to deletion — you may request deletion of your personal data, subject to legal retention requirements. Requests will be assessed on a case-by-case basis.
• Right to withdraw consent — where processing is based on your consent (such as marketing messages), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to restrict processing — in certain circumstances, you may request that we limit how we use your data while a dispute or review is in progress.

To exercise any of these rights, contact the 78jl support team at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before processing any data access or deletion request.

11. Policy Changes

78jl may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will notify you via the email address registered on your account or through a notice displayed on the platform.

The updated policy will take effect upon publication at 78jl.vu/privacy-policy. Continued use of the platform after the updated policy is published constitutes your acceptance of the revised terms. If you do not agree, please contact support to discuss closing your account.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have concerns about how your personal data is being handled, please reach out to the 78jl support team at [email protected].

For questions about your account, transactions, or general platform use, the FAQ page covers many common topics and is often the quickest way to find an answer.